Frequently Asked Questions
How do I convert, extract, or reconcile PDFs?
Most of our customers either email the files or integrate through an API.
How much effort is it to integrate the solution into existing workflows?
Depending on enterprise workflows, we can be up and running within 1 day to 1 week. We designed this system to be extremely lightweight and blazingly fast. Of course enterprises with complex workflows may take longer, and we charge accordingly. We designed the solution from day one to also be friendly to SMBs, adopting this even with self-serve. If a customer just uses email first to email in invoices, then that is up and running within a day.
How do I integrate the solution into RPA systems?
We are an official UIPath Advanced Technology Partner, Microsoft partner, NVIDIA partner, and others. Depending on the RPA solution, we can custom make a component within 1-2 weeks.
How is this different from OCR?
Traditional Optical Character Recognition (OCR) technology immediately fails to capture structured documents, especially complex trade documents. What makes them so complex is that they could have barcodes, zones, tables, signatures, handwriting, stamps, and an unlimited number of formats.
Industrial invoices, packing slips, bills of lading, proof of deliveries, rate confirmations, customs forms, insurance forms, and other shipping documents and forms are notoriously complex. OCR software providers fail to guarantee any level of accuracy for documents.
Photon's breakthrough in deep learning computer vision guarantees for customers human-level accuracy. This is unprecedented in the industry. If you find something better than Photon, please let us know and we will refund you. Photon is end-to-end document understanding.
Is Photon GDPR compliant?
Yes. Photon can identify personal data and even scrub incoming data of personally identifiable data if needed. Photon is able to delete data on any accounts to be compliant with GDPR. Photon is in full control of the data and can delete personal data promptly on demand.
Isn't everyone going digital? Who still uses paper?
The answer is surprising. Even the industry leading logistics companies, like Fedex, UPS, Flexport, and other distribution, import, and manufacturing enterprises, still process a lot of paperwork and PDFs from their suppliers. Over 50% of American businesses still process their invoices on paper or PDF. The reason is because today data sharing between companies is inefficient.
The most convenient and common way to share data between organizations is email, or in the logistics sector, packing slips and invoices included in the shipments. Electronic Data Interchange (EDIs) protocols in the supply chain are horribly broken. They are extremely difficult and expensive to generate, transmit, and receive, requiring months of implementation. EDIs and Enterprise Resource Planning (ERP) Systems were made for large enterprises, not SMBs, who need light-weight and low-cost solutions to data sharing.
Can't businesses just make suppliers send them invoice and shipment data electronically over EDIs?
Electronic Data Interchange (EDIs) protocols in the supply chain are horribly broken. They are extremely difficult and expensive to generate, transmit, and receive, requiring months of costly implementation. EDIs and Enterprise Resource Planning (ERP) Systems were made for large enterprises, not SMBs, who need light-weight and low-cost solutions to data sharing. In the supply chain, even enterprises must interact with SMBs, including logistics providers, trucks, manufacturers, importers, retailers, distributors, warehouses, and fulfillment centers. Some businesses also do not have the appropriate leverage over their suppliers to compel them use their system. Suppliers do not want to use hundreds of different systems that all of their customers use. That's why today the most common mode of data sharing between companies is PDF and paper.